Terms
The agreement between you and us, in the plainest language we could manage.
The short version. You need to be 18 or over. Your companion is software, not a person and not a therapist. Keep it clean - the content rules are not decorative. Paid plans bill monthly in rupees through Razorpay and you can cancel any time. Your conversations are yours; we do not sell them or train on them.
1. What heyyaar is
heyyaar is a conversational wellness application. It gives you companions for supportive conversation, daily check-ins, motivation and conversation practice. Those companions are artificial intelligence. They are not real people, and they are not a substitute for professional medical, psychological or legal advice.
2. Who can use it
You must be 18 years of age or older to create an account. By signing up you confirm that you are.
3. Acceptable use
You agree not to use heyyaar to:
- Generate, request or attempt to elicit sexually explicit or pornographic content;
- Harass, threaten or harm others, or promote violence or illegal activity;
- Impersonate another person or misrepresent your identity for fraudulent purposes;
- Attempt to bypass safety measures, rate limits or content restrictions.
We may suspend or terminate accounts that break these rules.
4. Subscriptions and payments
Paid plans are billed in Indian Rupees through our payment provider, Razorpay. Card details never reach us. You can cancel any time from your subscription settings, and access continues to the end of the billing cycle you have already paid for. Fees already paid are non-refundable except where the law requires otherwise.
5. Your conversations
What you write belongs to you. We store it to run the service - your companion's memory is the whole point - and we do not sell it, hand it to advertisers or use it to train models. The privacy page describes exactly what is stored and what is not, including the parts that are less flattering than a marketing page would print.
6. Health disclaimer
heyyaar supports emotional wellbeing. It is not mental-health treatment, not a crisis service and not a medical device. If you are in a mental-health emergency, contact a qualified professional or a crisis line. In India, Tele-MANAS is 14416, free and staffed around the clock.
7. Changes to these terms
We may update these terms. Continuing to use heyyaar after a change takes effect means you accept the updated version. We do not email you about it, because we do not send email at all - the date at the top of this page is how you tell.
8. Reaching us
Questions about any of this go through the contact form.