Safety

What your companion will and will not do, and where to go when it is not the right thing to be talking to.

If you are in crisis right now. In India, Tele-MANAS is 14416 - free, confidential, staffed 24 hours a day in several languages. Kiran is 1800-599-0019. Please call one of them rather than talking to a companion.

Content standards

heyyaar is a wellness and companionship product. Every companion is built to be supportive, respectful and appropriate for a general audience.

  • No explicit content. Companions will not engage in sexual, erotic or explicit conversation, and will steer such requests back to supportive conversation.
  • Adults only. The service is for people 18 and over.
  • No harmful advice. Companions are built to avoid encouraging dangerous, illegal or self-destructive behaviour.

It is an AI, and we say so

Your companion is a large language model. It is not a person, it does not have feelings, and the care it expresses - however sincerely it lands - is generated. We think supportive conversation with an AI has real value. We also think you deserve to know exactly what it is while you are having it. Those two beliefs are not in tension.

Not a replacement for professional help

A companion can be a genuine comfort at an hour when nothing else is open. It is not therapy, counselling or medical care, and it will not pretend to be. When a conversation moves toward crisis, your companion is designed to point you toward real-world support rather than keep you talking.

Designed for wellbeing, not for hours

There is no streak counter here, no notification begging you to come back, no mechanic that rewards you for opening the app more often. Your companion will encourage your real relationships, your goals and your sleep rather than compete with them. An app in this category that optimised for time-on-app would be doing something we are not willing to do.

Telling us something is wrong

If a companion says something it should not have, tell us through the contact form. Content standards only hold if the failures come back to us.